UWillner

Accountability and Ownership: It’s Rarely About Laziness

Few skilled professionals show up to work each day with the intention of being unaccountable or disengaged. Most people want to do well. We want to contribute, feel valued, and be part of something meaningful. In fact, many of us thrive when we feel helpful, recognized, and trusted. And yet, something often breaks down within …

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Toxic Positivity Is All Around Us — Even in ChatGPT

Have you noticed? Recently, Entrepreneur Media reported on a wave of user complaints about ChatGPT’s new overly cheerful and validating tone. The updates to OpenAI’s GPT-4o model made the AI feel… well, fake. People described it as “toxic positivity” – where every idea, no matter how flawed, was celebrated as “brilliant” or “amazing”. Even OpenAI …

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Managing Defensiveness at Work (Including Your Own)

On a weekly basis, clients come to me to work on how to better respond to the defensiveness of others – or how to feel and act less defensive themselves. These conversations often begin in the context of meetings and feedback sessions but increasingly extend into more informal settings: dinner table debates, hallway chats, or …

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This Might Be What Finnish Happiness Looks Like

A kanelbulle (or korvapuusti) enjoyed outside in the spring sun—during that brief, precious hour of good weather that this otherwise chilly day in Turku offered. Visiting my old hometown reminds me once again: Finnish happiness often isn’t about grand, extraordinary moments when everything is perfect. It’s found in the small, meaningful experiences—moments accessible to all, …

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The Hidden Cost of All-or-Nothing Thinking in Life and Leadership

All-or-nothing thinking. Also known as black-and-white thinking, it’s a cognitive trap that many of us fall into, especially high achievers, leaders, and entrepreneurs. It’s the voice in your head that says: Sound familiar? This kind of binary thinking simplifies a complex world into extremes. Our brains love simplicity. It saves energy. It creates certainty. But …

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Redefining Executive Presence in a Polarized, VUCA World

Executive presence is traditionally described as the ability to project confidence, competence, and credibility—qualities that inspire trust, influence others, and command respect. It’s the invisible X-factor that makes people want to follow you, especially in high-stakes situations. In her well-known research-based framework, Sylvia Ann Hewlett, in Executive Presence: The Missing Link Between Merit and Success …

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Sometimes, We Really Do Need a Change of Scenery

As someone who works remotely most of the time, I’ve gotten used to the rhythm of home life: the familiar desk, the predictable routines, the same four walls. But last week, I had the chance to step away — even if only briefly — and immerse myself in somewhere different. Somewhere beautiful. Somewhere new. Fresh …

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Building Mental Resilience in an Age of Uncertainty

Building Mental Resilience in an Age of Uncertainty Flicking through the headlines this morning -from Financial Times, CNN, and The Times– I saw several anxiety triggering headlines like “EU Calls for Households to Stockpile 72 Hours of Food Amid War Risks” and “EU Urges Every Household to Stock a Three-Day Crisis Survival Kit.” If you …

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Reclaiming Your Agency: The Choice You Always Have

Reclaiming Your Agency: The Choice You Always Have Many mid-career professionals come to me feeling stuck, overwhelmed, and unsure of their strengths and purpose. Often, this frustration stems from a loss of personal agency—the ability to make choices and influence one’s circumstances. The relentless cycle of meetings, emails, and the juggle between career and personal …

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AI & I: A Cautious Friendship with Boundaries

AI & I: A Cautious Friendship with Boundaries I never saw myself as a techie. Despite nearly 15 years in high-tech, my true interests lay in people—social intelligence, communication, and trust. When I transitioned into coaching and consulting, I leaned into these skills, guided by values of authenticity and integrity. So, when the AI wave …

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